SailboatsToGo Return Policy
Return Policy: We will accept returns for refund or exchange of most unused items, less 4% and less our actual shipping cost, within 30 days of delivery. This reflects our approximate actual cost to accept a return. Returns must be complete, unmodified, and in absolutely new (unused) condition, with original packaging. Email or call before sending a return, please. Do not use "foam peanuts" in packaging returns ($50 deducted if we have to deal with foam peanuts). Do not put tape on returned parts (tape leaves a sticky residue). This policy applies to all products, including Sea Eagle products, except as noted below.
Exceptions: Snark, Saturn and Minicat boats are not returnable (however you may of course decline to accept a boat damaged in transit). Gas outboard motors, Trailex trailers, items sold as "used" and custom items are also not returnable. If an item has a defect, it will be covered to the extent of the manufacturer's warranty.